For non-urgent enquiries including ordering medications and repeat prescriptions please use this email link
CLIENT NOTICE: Our weekend opening hours have temporarily changed. We will be be open on Saturday between 8.30am and 12.00noon for consultations by appointment only. When we are closed telephone our normal number to receive details of our out of hours service
Just like you, we are passionate about pets – in fact, we have been caring for local pets for more than 50 years. Our practice in Newcastle-under-Lyme was originally established in 1812, and was involved in creating the ‘Charter’ of Veterinary Surgeons in the UK.
Led by our head vet Steve Calveley, our friendly and experienced team are on hand to make your visit go smoothly. From routine check-ups, vaccinations, and neutering to more complex cases involving diagnostic techniques and surgery we’ve got it covered. And for added peace of mind, our practice carries the Royal College of Veterinary Surgeons Small Animal Practice accreditation. This plus our wealth of experience makes us the trusted choice for your pet.
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VERY IMPORTANT CLIENT INFORMATION
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Please respect our team
Covid has had a huge impact on our sector which means that we have fewer appointment times and fewer vets to look after an increased demand for our services.
Whilst the majority of clients understand the measures we are taking to ensure we can remain open, a small minority are verbally abusing our team members.
This will not be tolerated, and, if we feel your behaviour is unacceptable, we reserve the right to end the telephone conversation or ask you to leave the premises.
Emergency care must take priority but we will, as always, do our best to help
Thank you for your understanding