Why Choose Charter Veterinary Surgeons?

We aren't the only vets in Newcastle-under-Lyme, so why choose us? Find out how we aim to be the best vet for you and your pet.

We understand that choosing a vets can be hard – your pet is a part of your family and you want the very best for them. At the end of the day, as Vets, Nurses and Veterinary Support Staff we all love pets and want to provide them with excellent health care. So, when all vets are promising the same, how do you pick the right vet for you?

At our Newcastle-under-Lyme Surgery, we believe it’s the little things that really can make a big difference. We aim to make every pet’s experience at the vets a pleasant one for all involved and it’s with this is mind that we have adopted our four key principles; Care, Tailored, Experience and Empathy.

Team member with dog

The team at Charter aim to foster a caring ethos in everything we do, from letting you know that little Felix enjoyed his post-op meal to delivering carefully considered treatment plans. In addition to this, our dedicated health plans give you peace of mind that you are providing the best of care for your beloved pet with our support. We believe in this culture, and it is something very close to our hearts and an important part of who we are. We care because you do!

In the community

We love to get involved – being a local community vet is central to our ethos. Maybe that’s why we have been at the heart of the community for over 50 years. We regularly get involved in all pet related aspects in the local community, from fun dogs shows, to school visits, career fairs and raising money for pet charities.

Dog Shows

As part of our continued commitment to charitable causes, we run a Dogshow Roadshow. The Roadshow is available, free of charge, for local charities, community groups, schools and associations, and is a great way of raising funds.

We will:

  • Provide and set up a booking-in tent, complete with table and chairs
  • Provide and set up a dog show ring
  • Provide and set up a public address system - no electricity needed
  • Produce rosettes for each class, branded with your organisation’s logo and our logo
  • Give you goody bags for each class winner
  • Produce flyers for your event
  • Provide publicity in our magazine, newsletter, websites and social media pages.

We are limited to 20 roadshows per year on a first come, first served basis and subject to our availability.