What happens to your pet if they get sick or injured in the night or at the weekend. Find out more about our emergency care.
We know your pet can become ill or suffer accidents at any time. To make sure you have access to high quality care at night, weekends and bank holidays, we have chosen to partner with Vets Now, the leading provider of Emergency Out of Hours care.
The team at Vets Now are always there when we are closed so you can rest assured that you and your pet will have a vet and nurse n hand, whether it’s four in the morning or half-way through Christmas. Their fully qualified staff will provide free advice over the phone and advise whether you need to take your pet into their clinic for immediate treatment. Please don’t hesitate to call them if you’re at all concerned.
The Vets Now staff are highly experienced and knowledgeable in emergency medicine. They are the A&E equivalent for pets. By using Vets Now to cover our Out of Hours Emergencies it enables our vets and nurse to get a good night’s rest at nights and weekends so we can continue providing the high quality care during the day that we pride ourselves on.
Vets Now take over from us when we close in the evenings and on the weekends. It is always best to call us first as we will either be there to answer your call or will have an answer machine message with the Vets Now details for you. Vets Now can give you advice over the phone and arrange immediate appointments to see them if required.
Please be aware that because of the nature of Out of Hours emergencies, a night-time or weekend appointment will be more expensive than seeing a vet during usual hours. Vets Now will discuss this with you at the time of the appointment and before commencing any treatment. Please consider pet insurance to give you peace of mind that your pet will be able to receive the best possible care 24 hours a day.
In certain circumstances when your pet is already with us, our Veterinary Surgeons may decide it is in your pet’s best interest to arrange for them to be transferred over to Vets Now for night, weekend, or bank holiday hospitalisation and care. This will allow continued high level care for your pet all around the clock. If it is appropriate, your pet can then return to us the following working day.